Privacy Policy - Fluentico

Privacy Policy of Fluentico

Fluentico respects your privacy and is committed to protecting your personal information. This Privacy Policy explains the information we collect, how we use and share it, your rights, and how you can manage your privacy settings within the Services we provide. Please also read our Terms and Conditions for additional information.

Fluentico is a service provided by Interacti Digital LLC, a company registered in the United States, with an address in Delaware, and all server operations located in the US.

A. Information Fluentico Collects

Fluentico collects information that directly or indirectly identifies you, including but not limited to:

  1. Account Information: Name, email address, username, and password for account creation and secure access.
  2. Profile and Use Information: Details you provide or actions you take, such as watching videos or tracking language learning progress.
  3. Payment Information: To process subscription fees, we use third-party, PCI-compliant payment services and do not store your credit card details.
  4. Device and Technical Information: Information collected from your browser or device, including IP addresses, cookie data, and analytics data.

B. Use of Cookies

We use cookies on Fluentico.com. A cookie is a piece of data that is stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors. Cookies may also allow us to track and target users’ interests to enhance the experience on our site in the future.

The use of a cookie is in no way linked to any personally identifiable information about you. Any personal information is only collected when you voluntarily provide it, such as providing your email address to subscribe to our services.

The following is a list of possible cookies and data collected when using Fluentico. Please refer to each service’s privacy policy for more information on the exact types of data collected:

If you wish to disable cookies, you can do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

C. How Fluentico Uses Information

Fluentico uses the information collected primarily to provide you with the Service. We process personal information to operate, improve, understand, and customize our website. For example, we use personal information to:

D. Sharing of Information

YOUR COLLECTED INFORMATION WILL NOT BE SOLD OR RENTED TO THIRD PARTIES. We will only share your personal information in the manner detailed below.

E. How We Protect Information

At Fluentico, we prioritize the safeguarding of the data we collect from our users. We implement multiple measures to ensure the collection, transmission, and storage of your information is secure. While we strive to apply reasonable protections suitable for the sensitivity of your information, we cannot guarantee the absolute security of your information and are not responsible for unauthorized access, destruction, or accidental disclosure of your content. No technology is foolproof. Our Services utilize industry-standard Secure Sockets Layer (SSL) technology to encrypt personal information and payment details. Before personal data is shared, the Services are confirmed with site identification authorities, enabling your browser to verify Fluentico's identity.

To assist in the prevention of unauthorized access, please use a secure, SSL-capable browser when submitting personal information. Be aware of your browser's security features, such as notifications of secure to insecure site transitions, invalid service identification, or unsecured connections. We recommend enabling these features to ensure your data exchanges remain secure. By monitoring the URL of the services you engage with, you'll observe secure connections indicated by "https://" rather than "http://". You can also check the security certificate details of the services to confirm secure communications. Verify the validity of any Services using secure communication methods.

Disclaimer

Although Fluentico diligently works to protect your personal information, no data transmission over the Internet is absolutely secure. We cannot ensure or warrant the absolute security of your information shared with and transmitted to Fluentico. Information transmission occurs at your own discretion and risk.

F. Managing Your Settings

Adjust Notification and Email Preferences

At Fluentico, you have control over the notifications you receive. You can manage your preferences and opt-out of receiving certain emails and notifications through your account settings. Administrative or service-related emails necessary for providing the Services (e.g., purchase confirmations, updates to policies) generally do not offer an unsubscribe option.

Updating Account Information

You can update, amend, or correct inaccurate profile or account information at any time by logging into your account settings. Should you require further assistance, please reach out to us at support@fluentico.com. We aim to respond to inquiries within 7-10 business days.

Deleting Information and Accounts

You may delete your account by navigating to your account settings. Once your account is deleted, your data—including account activities—cannot be reinstated. Note that content shared with others might remain visible after your account is deleted. Your public profile may appear in search engine results until their cache is refreshed.

G. EU Members' Rights

For users habitually located in the European Union, you have rights to access, rectify, download, erase your information, or object to specific data processing activities, in applicable situations, as outlined below:

Access and Porting

You can access most of your information by logging into your account. If further access is required or if you're not a Fluentico member, contact us at support@fluentico.com. To obtain a copy of your data, please email us at support@fluentico.com.

Rectify, Restrict, Limit, Delete

You can alter or delete most of your information by accessing your account. If unsuccessful, contact us at support@fluentico.com. We generally respond to requests within 10-14 business days.

Object

If we process your information based on legitimate interests or public interest, you may object to this processing in certain instances. We will halt processing unless there are compelling legitimate reasons or legal requirements to continue processing.

Revoke Consent

Where you've consented to the processing of your information, you can withdraw consent anytime by contacting support@fluentico.com. In instances where legal grounds exist, we may continue processing your data despite withdrawal.

Complain

If you have concerns regarding how we handle your information, you have the right to file a complaint with your local supervisory body.

H. Transfers

The Services are maintained in the United States. If you choose to use our Services or provide information from outside the U.S., you acknowledge and agree that your data may be processed and stored in the U.S. American privacy regulations may differ from those in your jurisdiction.

J. Retention of Information

We maintain your data as required to deliver Services, subject to legal obligations. Generally, account-related information is kept until it's no longer necessary for Services provision, you request deletion, or your account is deleted. Post-account deletion, complete deletion may take up to 30 days.

Aggregate, de-personalized data from deleted accounts may be retained for insights and improvements, aligning with Privacy Policy guidelines. If legally mandated, some information could be retained beyond your account’s deletion.

K. Changes to Privacy Policy

Fluentico may revise this Privacy Policy periodically. Review it occasionally. Updated policies will be posted promptly on the Services, with a prominent notice for significant changes. If you disagree with revisions, cease using the Services and delete your account.

For further assistance or queries regarding our Privacy Policy or handling of user data, please contact us directly at support@fluentico.com.

L. Contact Information

For questions about this Privacy Policy, please contact:
Interacti Digital LLC
info@fluentico.com
1007 N Orange St. 2340
Wilmington
Delaware
19801
United States